What happens if I'm not at home to take delivery?

Like most online companies we use a 3rd party courier company.

You don't need to be in to receive your order however there are a few things you can do for things to run smoothly.

We will always ask the companies we use to leave your order in a safe location should you not be in when they attempt delivery (and assuming it is safe to do so).

If it is not safe to leave your parcels or you would like your order to be left in a specific location, then please contact us before your order is dispatched.

Once we have dispatched your order then we, unfortunately, cannot update the delivery labels with your delivery instructions.

If your order has been dispatched and you wish to specify a location where you'd like your parcel/s left then we recommend leaving a small note on the door for the driver with your instructions.